Viewing Archived Records
User Guide Contents


If the optional Record Archiving feature has been installed on your system, CATSWeb can display past versions of records and deleted records, including past versions and deletions of associated Notes, File Attachments, Links, and Signatures. To view the archived versions of a particular record, use the View Edit History button which appears with each record.

To view Actions deleted from your department, browse to the Department Tasks or Personal Tasks pages, and select the Actions tab. Click the View Deletions button which appears at the bottom of the list of actions.

When presenting lists of archived records, CATSWeb color-codes the records to indicate if it was archived as a result of an edit operation or a delete operation. When archived records are displayed in their entirety on a page, a special header is prepended to the beginning of each record. This header is also color-coded. The header fields include:

  • Archive Date - The date and time that the record was archived. Note that this is not the same as the last edit date and time for the record. To understand the difference, imagine working on a memo and making several revisions. You make the last revision just before you go to lunch. When you return from lunch an hour later, you send the memo out via E-mail. The date and time in the E-mail do not reflect the date and time of the last revision, which was an hour earlier. In this example, the date/time in the E-mail is analogous to the Archive Date, which is not the same as the time of the last revision.
  • Archived By - The employee ID of the user who took an action that caused this version of the record to be archived. For example, the user may have edited the live record in CATSWeb, which caused this version of the record to be archived (before their edit was saved). As above, this is not necessarily the user that made the last edit to the archived record.
  • Archive ID - A numeric ID which uniquely identifies this version of the archived record in the applicable archive table (separate tables are maintained for each type of record, such as Issues, Subtasks, etc.)
  • Archive Reason - A brief description of the reason that this version of the record was archived. If your system has the optional Reason for Edit tracking installed, the reason will generally come directly from the user in the Archive ID field who specified the reason while conducting an edit or delete operation. CATSWeb will enter its own brief reason when Reason for Edit tracking is not installed, or for certain system processes that cause the record to be archived.

The full archive header is not included with archived signatures because the information would be both redundant and confusing. Signatures can never be directly edited or deleted by CATSWeb users. Signatures are only deleted (and therefore archived) when the record that the signatures apply to (known as the parent record) is itself deleted. The Archive Date for the signature will be the same as the Archive Date for the deleted parent record. The Archive Reason for the signature will always be that the parent record was deleted, and that reason can in turn be found by looking at the Archive Reason field for the deleted parent record. Signatures always contain the date/time added and the Employee ID and name that added them. By definition, these are the same as the last edit date and last edit user.

When associated records such as Notes, File Attachments, etc. are modified or deleted, they are archived and listed along with the edit history for the parent record. If multiple versions of the parent record are archived, all of the archived associated records are listed with every archived version of the parent record. For example, assume the following sequence of events:

  • New issue added
  • Issue edited (results in previous version being archived)
  • New note added to issue
  • Note edited (results in previous version of note being archived)
  • Issue edited (results in previous version being archived)

The note did not exist at the time the first version of the issue was archived. However, if this archived record is viewed, the original archived version of the note will still be shown. If it is critical that the viewer know (for example) that the note did not exist at the time of the first edit, use the date/time information for the records to determine the precise sequence of events.